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Dienstleistungsqualität von Pe...
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Showing
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date (oldest first)
1
Multi-stakeholders' assessment of bike sharing service quality based on DEMATEL-VIKOR method
Ma, Fei
;
Shi, Wenjing
;
Yuen, Kum Fai
;
Sun, Qipeng
;
Guo, …
- In:
International journal of logistics : research and …
22
(
2019
)
5
,
pp. 449-472
Persistent link: https://www.econbiz.de/10012203866
Saved in:
2
Process quality and performance in a shared services environment
Lohrmann, Matthias
;
Riedel, Alexander
- In:
Finance bundling and finance transformation : shared …
,
(pp. 225-252)
.
2013
Persistent link: https://www.econbiz.de/10010252980
Saved in:
3
Visualize and monitor shared services quality by a corporate dashboard : interview with Oliver Wolf
Wolf, Oliver
- In:
Finance bundling and finance transformation : shared …
,
(pp. 219-224)
.
2013
Persistent link: https://www.econbiz.de/10010252983
Saved in:
4
Interne Servicequalität als Erfolgsfaktor
Hübner, Sabine
- In:
Krankenhausmanagement : Strategien, Konzepte, Methoden
,
(pp. 655-660)
.
2010
Persistent link: https://www.econbiz.de/10003967205
Saved in:
5
Measuring internal service quality in business schools
Joshi, Pradeep
;
Chadha, Suresh Kumar
- In:
International journal of services and standards
11
(
2016
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10011687362
Saved in:
6
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
7
A gap model of purchasing's internal service quality : concept, case study and internal survey
Large, Rudolf
;
König, Tatjana
- In:
Journal of purchasing and supply management
15
(
2009
)
1
,
pp. 24-32
Persistent link: https://www.econbiz.de/10003824898
Saved in:
8
Interne Serviceorientierung zur Schaffung von Wert für den internen Kunden
Georgi, Dominik
- In:
Die Unternehmung : Swiss journal of business research …
64
(
2010
)
1
,
pp. 10-25
Persistent link: https://www.econbiz.de/10003955166
Saved in:
9
Die organisatorische Gestaltung interner Dienstleistungen durch Serviceorientierte Unternehmensstrukturen
Haller, Sabine
;
Klinski, Sebastian von
- In:
Die Unternehmung : Swiss journal of business research …
64
(
2010
)
1
,
pp. 26-42
Persistent link: https://www.econbiz.de/10003955172
Saved in:
10
Examining the relationship between internal service quality aand its dimensions, and internal customer satisfaction
Jun, Minjoon
;
Cai, Shaohan
- In:
Total quality management & business excellence : an …
21
(
2010
)
1/2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10003957191
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