//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Casino service quality, tiered...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
26,459
Beziehungsmarketing
25,784
Service quality
21,819
Dienstleistungsqualität
21,067
Malaysia
17,231
Consumer behaviour
12,726
Konsumentenverhalten
12,499
Customer satisfaction
9,471
Kundenzufriedenheit
9,224
Theorie
5,091
Theory
5,025
Glücksspiel
4,417
Gambling
4,402
Market segmentation
3,608
Deutschland
3,557
Germany
3,415
Marktsegmentierung
3,282
USA
3,226
United States
3,148
Qualitätsmanagement
2,930
Quality management
2,890
Brand management
2,840
Markenführung
2,829
Wirtschaftsprüfung
2,620
Financial audit
2,613
Lieferantenmanagement
2,477
Supplier relationship management
2,475
Electronic Commerce
2,328
Social Web
2,303
Social web
2,302
Marketingmanagement
2,301
Marketing management
2,295
E-commerce
2,275
Brand image
2,145
Markenimage
2,132
Krankenhaus
2,015
Hospital
1,996
Online-Handel
1,856
Online retailing
1,850
Online-Marketing
1,823
more ...
less ...
Online availability
All
Undetermined
22,152
Free
14,135
Type of publication
All
Article
48,651
Book / Working Paper
21,841
Journal
438
Other
34
Type of publication (narrower categories)
All
Article in journal
36,216
Aufsatz in Zeitschrift
36,216
Aufsatz im Buch
5,890
Book section
5,890
Graue Literatur
5,368
Non-commercial literature
5,368
Working Paper
4,015
Arbeitspapier
3,621
Hochschulschrift
2,288
research-article
2,196
Thesis
1,848
Collection of articles of several authors
1,147
Sammelwerk
1,147
Case study
754
Fallstudie
754
Aufsatzsammlung
638
Amtsdruckschrift
527
Government document
527
Conference paper
374
Konferenzbeitrag
374
Konferenzschrift
335
Statistik
317
Bibliografie enthalten
298
Bibliography included
298
Statistics
282
Ratgeber
242
Article
241
Guidebook
224
Conference proceedings
216
review-article
206
Lehrbuch
170
conceptual-paper
163
case-report
162
Collection of articles written by one author
152
Sammlung
152
Textbook
147
Handbook
140
Handbuch
140
review
98
Dissertation u.a. Prüfungsschriften
94
more ...
less ...
Language
All
English
59,492
German
7,237
Undetermined
3,992
Malay (macrolanguage)
293
French
122
Spanish
49
Italian
31
Russian
31
Polish
23
Swedish
20
Dutch
14
Romanian
13
Lithuanian
11
Czech
9
Portuguese
8
Danish
7
Finnish
5
Hungarian
4
Indonesian
4
Malayalam
4
Chinese
3
Norwegian
2
Afrikaans
1
Japanese
1
Multiple languages
1
Slovenian
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Bruhn, Manfred
144
Homburg, Christian
112
Rasiah, Rajah
90
Habibullah, Muzafar Shah
86
Jomo Kwame Sundaram
84
Thurasamy Ramayah
83
Han, Heesup
80
Kumar, V.
80
Siciliani, Luigi
77
Bauer, Hans H.
69
Alam, Md. Mahmudul
66
Huber, Frank
64
Fadzlan Sufian
63
Mattila, Anna S.
62
Tham, Siew Yean
61
Verhoef, Peter C.
61
Humphreys, Brad R.
60
Stauss, Bernd
57
Propper, Carol
55
Baharumshah, Ahmad Zubaidi
53
Herrmann, Andreas
53
Straume, Odd Rune
52
Hollebeek, Linda D.
51
Schnytzer, Adi
51
Ibrahim, Mansor Haji
50
Paul, Rodney J.
50
Tang, Chor Foon
50
Prentice, Catherine
48
Svensson, Göran
48
Weinbach, Andrew P.
48
Piller, Frank T.
46
Siwar, Chamhuri
46
Grönroos, Christian
45
Hanushek, Eric Alan
45
Mohamed Ariff
45
Gil Saura, Irene
44
Prybutok, Victor R.
44
Krafft, Manfred
43
Rivkin, Steven G.
43
Smith, Malcolm
43
more ...
less ...
Institution
All
National Bureau of Economic Research
280
Malaysia / Jabatan Perangkaan
217
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
143
Springer Fachmedien Wiesbaden
88
OECD
83
International Monetary Fund (IMF)
65
International Monetary Fund
61
World Bank
58
World Bank Group
58
IGI Global
41
Asian Development Bank
35
Institute of Southeast Asian Studies
35
International Labour Organization (ILO), United Nations
32
Malaysia
30
eSocialSciences
26
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
24
Weltbank
22
Jabatan Perangkaan Malaysia
21
Jabatan Perankgaan, Malaysia
21
Bank Negara Malaysia <Kuala Lumpur>
19
Department of Econometrics and Business Statistics, Monash Business School
17
Department of Statistics, Malaysia
17
Hochschulrektorenkonferenz
17
Institute of Developing Economies, Japan External Trade Organization (JETRO)
17
WorldFish Center, Consultative Group on International Agricultural Research (CGIAR)
17
EconWPA
16
Edward Elgar Publishing
16
Université Paris-Dauphine (Paris IX)
16
Verlag Dr. Kovač
16
C.E.P.R. Discussion Papers
15
Inter-American Development Bank
14
Internationaler Währungsfonds
14
World Trade Organization
14
East Asian Bureau of Economic Research (EABER)
13
Harvard Institute for International Development
13
Nomos Verlagsgesellschaft
13
Books on Demand GmbH <Norderstedt>
12
Internationales Arbeitsamt
12
Asian Development Bank (ADB)
11
Department of Economics and Accounting, College of the Holy Cross
11
more ...
less ...
Published in...
All
Journal of business research : JBR
847
Journal of retailing and consumer services
785
International journal of hospitality management
651
Industrial marketing management : the international journal for industrial and high-tech firms
448
The service industries journal
414
The journal of services marketing
342
SpringerLink / Bücher
335
NBER working paper series
279
Working paper / National Bureau of Economic Research, Inc.
269
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
265
Tourism management : research, policies, practice
262
International journal of contemporary hospitality management
253
NBER Working Paper
239
Journal of travel and tourism marketing
238
The journal of business & industrial marketing
237
Journal of hospitality marketing & management
227
European Journal of Marketing
219
Journal of Services Marketing
219
Cogent business & management
218
Journal of strategic marketing
212
Malaysian journal of economic studies
205
Journal of the Academy of Marketing Science
204
Services marketing quarterly
191
Asia Pacific journal of marketing and logistics
178
Auditing : a journal of practice & theory
178
International Journal of Bank Marketing
177
Journal of service research : JSR
173
Applied economics
169
Journal of service management
169
International journal of electronic customer relationship management : IJECRM
168
Journal of air transport management
158
The TQM journal : the international review of organizational improvement
156
Service business
155
International journal of productivity and quality management : IJPQM
150
Marketing intelligence & planning
150
International journal of economics and financial issues : IJEFI
149
Journal of marketing
148
Kajian ekonomi Malaysia : journal of the Malaysian Economic Association
146
Discussion paper series / IZA
143
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
143
more ...
less ...
Source
All
ECONIS (ZBW)
64,333
Other ZBW resources
2,951
RePEc
2,262
EconStor
697
USB Cologne (EcoSocSci)
440
BASE
203
OLC EcoSci
52
USB Cologne (business full texts)
23
ArchiDok
3
more ...
less ...
Showing
1
-
10
of
70,964
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Developing customer-oriented service bundles : the case of Finnish public healthcare
Järvi, Henna
;
Immonen, Mika
;
Pynnönen, Mikko
- In:
International journal of business innovation and research
11
(
2016
)
3
,
pp. 326-344
Persistent link: https://www.econbiz.de/10011667740
Saved in:
2
Perceived service quality and loyalty of fitness centers' customers : segmenting members through their exercise motives
Tsitskari, E.
;
Tzetzis, G.
;
Konsoulas, D.
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 253-268
Persistent link: https://www.econbiz.de/10011798695
Saved in:
3
Explaining market heterogeneity in terms of value perceptions
Ruiz, David Martín
;
Barroso Castro, Carmen
;
Amario, …
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 1087-1110
Persistent link: https://www.econbiz.de/10003598961
Saved in:
4
The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing
;
Pai, Chen-kuo
;
Chen, Fei-yun
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10009314087
Saved in:
5
Servicequalität in Filialbanken : Grundlagen, Konzeption und Empfehlungen für die Einführung eines ertragsorientierten Servicequalitätsmanagements in einer Filialbank
Diekmann, Christian
-
1998
Persistent link: https://www.econbiz.de/10000985126
Saved in:
6
Market segmentation variables as moderators in the prediction of business tourist retention
Swart, Magdalena Petronella
;
Roodt, Gerhard
- In:
Service business
9
(
2015
)
3
,
pp. 491-513
Persistent link: https://www.econbiz.de/10011386430
Saved in:
7
Multilevel environment induced impulsive
gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
8
Exploring customer equity and the role of service experience in the casino service encounter
Wong, IpKin Anthony
- In:
International journal of hospitality management
32
(
2013
),
pp. 91-101
Persistent link: https://www.econbiz.de/10009717665
Saved in:
9
Service quality perceptions and customer loyalty in casinos
Prentice, Catherine
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
Saved in:
10
Who stays, who walks, and why in high-intensity service contexts
Prentice, Catherine
- In:
Journal of business research : JBR
67
(
2014
)
4
,
pp. 608-614
Persistent link: https://www.econbiz.de/10010363447
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->