patients use their time very efficiently and that the process flows continuously. By having examined a sample healthcare system … working staff and patients have been carried out. Within the scope of the study, the operation of 7 Departments in a dental … hospital undergoing a treatment process have been reviewed and examined. The problems encountered as result of the observations …

Purpose: Process improvement in service industries, like the registration process in a hospital, can be achieved with … satisfaction in a hospital in Montana. The clinics involved in the study included pediatrics (P), internal medicine (IM), and … the dissatisfaction. Findings: The information obtained from the lean tools showed that patients questioned the need for …