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Measuring festival quality and value affecting visitors' satisfaction and loyalty using a structural approach
Yoon, Yoo-shik; Lee, Jin-soon; Lee, Choong-Ki - In: International journal of hospitality management 29 (2010) 2, pp. 335-342
Persistent link: https://www.econbiz.de/10003971465
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Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.; El-Kassar, Abdul-Nasser; Loureiro, … - In: International journal of hospitality management 80 (2019), pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
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Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb
Liang, Lena Jingen; Choi, Hwansuk Chris; Joppe, Marion - In: International journal of hospitality management 69 (2018), pp. 41-48
Persistent link: https://www.econbiz.de/10011821815
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Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Jennifer Yee-Shan; Cheah, Jun-Hwa; Lim, Xin-Jean; … - In: International journal of hospitality management 104 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
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Power of apologetic responses in online travel community
Guo, Xiaoshu; Ye, Qiang; Law, Chun Hung Roberts; Liang, Sai - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
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A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry
Kim, Seung Hyun; Cha, JaeMin; Singh, A. J.; Knutson, Bonnie - In: International journal of hospitality management 35 (2013), pp. 193-202
Persistent link: https://www.econbiz.de/10010225810
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The effects of over-service on restaurant consumers' satisfaction and revisit intention
Li, Wenjing; Xu, Yuchen; Jiang, Ting; Cheung, Catherine - In: International journal of hospitality management 122 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015072535
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Do reward programs truly build loyalty for lodging industry?
Hu, Hsin-hui Sunny; Huang, Chun-te; Chen, Po-tsang - In: International journal of hospitality management 29 (2010) 1, pp. 128-135
Persistent link: https://www.econbiz.de/10003964245
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Variety seeking in restaurant choice and its drivers
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 32 (2013), pp. 155-168
Persistent link: https://www.econbiz.de/10009717654
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The green B&B promotion strategies for tourist loyalty : surveying the restart of Chinese national holiday travel after COVID-19
Cai, Gangwei; Xu, Lei; Gao, Weijun - In: International journal of hospitality management 94 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012495090