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Effects of campus foodservice attributes on perceived value, satisfaction, and consumer attitude : a gender-difference approach
Kwun, David Joon-wuk - In: International journal of hospitality management 30 (2011) 2, pp. 252-261
Persistent link: https://www.econbiz.de/10008907670
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Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
Jeong, EunHa; Jang, Soocheong - In: International journal of hospitality management 30 (2011) 2, pp. 356-366
Persistent link: https://www.econbiz.de/10008908379
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Restaurant consumers repeat patronage : a service quality concern
Barber, Nelson; Goodman, Raymond J.; Goh, Ben K. - In: International journal of hospitality management 30 (2011) 2, pp. 329-336
Persistent link: https://www.econbiz.de/10008908386
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Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M. - In: International journal of hospitality management 27 (2008) 1, pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
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Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 29 (2010) 3, pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
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The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min - In: International journal of hospitality management 28 (2009) 3, pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
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Perceived justice in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 28 (2009) 3, pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
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Customer opportunistic complaints management : a critical incident approach
Ro, Heejung; Wong, June - In: International journal of hospitality management 31 (2012) 2, pp. 419-427
Persistent link: https://www.econbiz.de/10009503300
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The role of tie strength on consumer dissatisfaction responses
Yang, Wan; Mattila, Anna S. - In: International journal of hospitality management 31 (2012) 2, pp. 399-404
Persistent link: https://www.econbiz.de/10009503304
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The role of frequency of patronage and service quality of all-you-can-eat buffet restaurant : a perspective of socio-economic and demographic characteristics of African American co...
Oyewole, Philemon - In: International journal of hospitality management 34 (2013), pp. 202-213
Persistent link: https://www.econbiz.de/10009766700