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~isPartOf:"Journal of retailing and consumer services"
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Consumer behaviour
633
Konsumentenverhalten
633
Relationship marketing
583
Beziehungsmarketing
582
Customer satisfaction
421
Kundenzufriedenheit
419
Dienstleistungsqualität
268
Service quality
268
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220
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220
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Prentice, Catherine
14
Park, Jungkun
12
Söderlund, Magnus
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10
Agag, Gomaa
8
Louis, Didier
7
Abdelmoety, Ziad Hassan
6
Hollebeek, Linda D.
6
Klaus, Philipp
6
Park, Eunil
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Rana, Nripendra P.
6
Khan, Imran
5
Kuppelwieser, Volker
5
Molinillo, Sebastian
5
Mortimer, Gary
5
Quach, Sara
5
Thaichon, Park
5
Alnawas, Ibrahim
4
Baier, Daniel
4
Borges, Adilson
4
Cambra-Fierro, Jesús
4
Carpenter, Jason M.
4
Das, Gopal
4
Fazal-e-Hasan, Syed
4
Han, Xiaoyun
4
Loureiro, Sandra Maria Correia
4
Nilashi, Mehrbakhsh
4
Paul, Justin
4
Poncin, Ingrid
4
Prybutok, Victor R.
4
Rokonuzzaman, Md
4
Seger-Guttmann, Tali
4
Shehawy, Yasser Moustafa
4
Yang, Kiseol
4
Aboul-Dahab, Sameh
3
Alalwan, Ali Abdallah
3
Algharabat, Raed
3
Alharthi, Majed
3
Anaya-Sánchez, Rafael
3
Antwi, Collins Opoku
3
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Journal of retailing and consumer services
Working paper / National Bureau of Economic Research, Inc.
11,398
NBER working paper series
3,617
The American economic review
2,380
Discussion paper / Centre for Economic Policy Research
1,873
Discussion paper series / IZA
1,827
American journal of agricultural economics
1,544
The journal of finance : the journal of the American Finance Association
1,455
The review of economics and statistics
1,449
International journal of hospitality management
1,386
The review of financial studies
1,378
NBER Working Paper
1,338
Working paper
1,226
Applied economics
1,211
Journal of business research : JBR
1,211
Economic review
928
IZA Discussion Papers
898
Journal of banking & finance
890
Southern economic journal
884
Monthly labor review : MLR
869
Economic inquiry : journal of the Western Economic Association International
868
Economics letters
865
Finance and economics discussion series
865
National tax journal
850
Journal of financial economics
841
Journal of financial and quantitative analysis : JFQA
810
The journal of futures markets
797
Journal of human resources : JHR
775
CESifo working papers
768
Journal of money, credit and banking : JMCB
744
SpringerLink / Bücher
706
The journal of economic perspectives : EP ; a journal of the American Economic Association
699
Journal of political economy
689
Business horizons
665
The journal of law & economics
649
The quarterly journal of economics
648
Challenge
633
American economic journal : a journal of the American Economic Association
607
European journal of operational research : EJOR
602
Health affairs : at the intersection of health, health care, and policy
599
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ECONIS (ZBW)
843
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1
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843
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1
From sustainability to customer loyalty : a case of full service hotels' guests
Chen, Rachel J. C.
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 261-265
Persistent link: https://www.econbiz.de/10010469035
Saved in:
2
Is there any value in the online reviews of remedial satisfied customers? : an empirical study in the hospitality industry
Bai, Yanzhuang
;
Li, Tingwu
;
Zheng, Chundong
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209529
Saved in:
3
Contactless but loyal customers : the roles of anxiety and sociability in the hotel service context
Li, Mingfei
;
Huang, Shanshan
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209687
Saved in:
4
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
5
Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty
El-Adly, Mohammed Ismail
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 322-332
Persistent link: https://www.econbiz.de/10012114173
Saved in:
6
Service quality in airport hotel chains through the lens of online reviewers
Moro, Sérgio
;
Lopes, Rui J.
;
Esmerado, Joaquim
; …
- In:
Journal of retailing and consumer services
56
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012390003
Saved in:
7
Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy
- In:
Journal of retailing and consumer services
15
(
2008
)
4
,
pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
Saved in:
8
Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
15
(
2008
)
5
,
pp. 358-363
Persistent link: https://www.econbiz.de/10003742276
Saved in:
9
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
10
US male generational cohorts : retail format preferences, desired retail attributes, satisfaction and loyalty
Brosdahl, Deborah J. C.
;
Carpenter, Jason M.
- In:
Journal of retailing and consumer services
19
(
2012
)
6
,
pp. 545-552
Persistent link: https://www.econbiz.de/10009655513
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