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Perceived value of retail service and loyalty to the commercial chain : the role of propensity to buy store brands

Rubio Benito, Natalia; Vilaseñor, Nieves; Yagüe … - In: The international review of retail, distribution and … 23 (2013) 5, pp. 493-510

Persistent link: https://www.econbiz.de/10010222160

Examining the service value chain of hypermarket retail brand value in Malaysia

Hasliza Hassan; Muhammad Sabbir Rahman; Abu Bakar Sade - In: International journal of services and operations management 34 (2019) 3, pp. 405-420

Persistent link: https://www.econbiz.de/10012159145

The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context

Jung, Jin Ho; Yoo, Jaewon; Jung, Yeonsung - In: Journal of service theory and practice 32 (2022) 2, pp. 232-257

Persistent link: https://www.econbiz.de/10013190891

What drives retailer loyalty? : a meta-analysis of the role of cognitive, affective, and social factors across five decades

Liu-Thompkins, Yuping; Khoshghadam, Leila; Shoushtari, … - In: Journal of retailing 98 (2022) 1, pp. 92-110

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Gamification in a servicescape context : a conceptual framework

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Applying RFID technology in the retail industry : benefits and concerns from the consumer's perspective

Novotny, Ádám; David, Lorant Denes; Csáfor, Hajnalka - In: Amfiteatru economic : an economic and business research … 17 (2015) 39, pp. 615-631

This paper discusses the benefits and costs of RFID (Radio Frequency Identification) technology in the retail sector. RFID is an enabling technology for the Internet of Things (IoT) concept, which constitutes a new vision of the Internet as a medium and forum that expands into our everyday lives...

Persistent link: https://www.econbiz.de/10011823084