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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,057
Consumer behaviour
78,625
Südkorea
21,198
Führungsstil
20,985
South Korea
20,852
Leadership style
20,461
Theorie
10,550
Theory
10,363
Beziehungsmarketing
8,912
Relationship marketing
8,899
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7,564
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7,562
USA
7,131
United States
6,877
Markenimage
6,564
Brand image
6,540
Customer satisfaction
5,506
Online-Handel
5,438
Online retailing
5,425
Deutschland
5,034
Leadership
4,831
Social Web
4,753
Social web
4,751
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4,629
Germany
4,629
Managers
4,616
Dienstleistungsqualität
4,475
Service quality
4,472
Online-Marketing
4,401
Internet marketing
4,377
Brand
4,267
Markenartikel
4,260
Einzelhandel
4,242
Retail trade
4,161
China
4,089
Personalführung
3,984
Emotion
3,770
Electronic Commerce
3,604
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3,566
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934
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658
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109
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Han, Heesup
56
Mattila, Anna S.
24
Usman, Osly
20
Hyun, Sunghyup Sean
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Frank, Björn
11
Gustafsson, Anders
11
Ha, Hong Youl
11
Prybutok, Victor R.
11
Wu, Luorong
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Lee, Choong-Ki
10
Liu, Chih-Hsing
10
Quach, Sara
10
Rather, Raouf Ahmad
10
Ryu, Kisang
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Enkawa, Takao
9
Gong, Taeshik
9
Keiningham, Timothy
9
Kim, Jinkyung Jenny
9
Kim, Woo Gon
9
Muskat, Birgit
9
Qu, Hailin
9
Roschk, Holger
9
Sparks, Beverley
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
323
International journal of hospitality management
195
Journal of business research : JBR
155
The journal of services marketing
102
Journal of travel and tourism marketing
93
Journal of hospitality marketing & management
92
International journal of contemporary hospitality management
79
Cogent business & management
74
Tourism management : research, policies, practice
62
Services marketing quarterly
57
The service industries journal
53
Asia Pacific journal of marketing and logistics
51
Psychology & marketing
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
44
Journal of strategic marketing
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
37
European journal of marketing : EJM
34
International journal of electronic marketing and retailing : IJEMR
34
The international journal of bank marketing : IJBM
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
32
The international review of retail, distribution and consumer research
30
Journal of Asian finance, economics and business : JAFEB
28
International journal of retail and distribution management
27
Journal of air transport management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Total quality management & business excellence
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Journal of retailing
23
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ECONIS (ZBW)
5,502
EconStor
5
OLC EcoSci
1
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1
Are the factors affecting satisfaction and actual purchase the same? : comparisons between unplanned and planned purchase
Yang, Sujin
;
Lee, Yun Jung
- In:
Journal of fashion marketing and management
21
(
2017
)
2
,
pp. 172-186
Persistent link: https://www.econbiz.de/10011661963
Saved in:
2
21st century luxury
fashion
retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
3
The relationship between brand experience, brand personality and customer loyalty
Pham Thi Minh Ly
;
Le Tuan Loc
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10011971363
Saved in:
4
Role of experience in customer self-congruity to maintaining loyalty : a study on
fashion
store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
Saved in:
5
Effects of Chinese consumers' relationship benefits and satisfaction on attitudes toward foreign
fashion
brands : the moderating role of country of salesperson
Choi, Yu Hua
;
Choo, Ho Jung
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 99-106
Persistent link: https://www.econbiz.de/10011434102
Saved in:
6
Online
fashion
shopping paradox : the role of customer reviews and facebook marketing
Kawaf, Fatema
;
Istanbulluoglu, Doga
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 144-153
Persistent link: https://www.econbiz.de/10012001293
Saved in:
7
Building brand loyalty in e-commerce of
fashion
lingerie
Sanchez Torres, Javier A.
;
Arroyo-Cañada, Francisco-Javier
- In:
Journal of fashion marketing and management
21
(
2017
)
1
,
pp. 103-114
Persistent link: https://www.econbiz.de/10011703068
Saved in:
8
Investigating the factors that make a
fashion
app successful : the moderating role of personalization
Trivedi, Jay P.
;
Trivedi, Hemant
- In:
Journal of internet commerce
17
(
2018
)
2
,
pp. 170-187
Persistent link: https://www.econbiz.de/10011987453
Saved in:
9
User satisfaction and dissatisfaction in the app sharing economy : an investigation into two-sided mobile
fashion
reselling and swapping markets
Netter, Sarah
- In:
Sustainability in fashion : a cradle to upcycle approach
,
(pp. 217-244)
.
2017
Persistent link: https://www.econbiz.de/10012220627
Saved in:
10
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
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